Return & Exchange Policy

Return will be reviewed and honoured up to 30 days from the date of order delivery.

Return products must be unused and returned with all original packaging and tags, as they were shipped.
If the tag seal that loops around the main label and price tags is broken, then the product will not be accepted for return.
In case an item does not meet your expectations, you can inform us via email at plussizepk@gmail.com Or call 0332-3668466.

Return would be acceptable if:
– The item delivered was damaged
– The item delivered was not as described at the time of purchase
– The item ordered does not fit the size

Refund will be processed in the form of Bank Deposit/ store credit, which will be equivalent to the value of the order that has been returned to us. You can use these credit points at plussize.pk in your future purchase at plussize.pk to get an equivalent deduction in the total amount.

Shipping Charges are non-refundable.

Kindly follow the instructions mentioned below 
Return steps:
– Place the item in its original packaging or secure packaging. 
– Mention your order number on a paper or attach the original invoice. Seal the package properly.

– Use a reliable courier service for any return
– Scan and send the courier receipt.

The customer must return the products via registered post or courier at their own expense to our address. 

PlusSize.pk (0332-3668466) 1st Fl, Plot 210, Opposite US Apparel Defence Road Lahore.

The item should be returned in its original packaging. We recommend using a reliable courier service to keep track of order. We will not be responsible for any loss or damage to the goods during transit. If goods are lost or damaged in transit, it would result in billing or non-refund of the amount equivalent to the loss or damage.

Exchange Policy

All exchanges are based on stock availability. If you wish to exchange your item for an alternative style, we suggest that you return it for a store credit and purchase the new item separately.
Follow the Return Policy as mentioned above.

Note :

B Grade Category has no exchange or refund options.

Items sold during sale period, for example, End of Season Sale, or Buy 1 Get 1, or Buy 2 Get 1 or any other occasional sale, are NOT REFUNDABLE. 

Such items can only be exchanged, or customers can be issued a store credit. The Refund or Store Credit amount will be the same as the item value that was discounted.